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Product

Customer Service Professional Online Course Bundle and Certification Exam (Student/Educator Members)
Non-Member Price: $495.00
Member Price: $95.00
In Stock
Return Period: 0 days

Purchasing the Online Course Bundle provides one year of access to the Customer Service Professional online courses in our iLearning Center. You will also receive access for one attempt to pass the certification exam. Instructions for access are included in an email provided after purchase. Students and educators must be members of Printing Industries of America and have a valid and current .edu email address to qualify. The bundle includes:

Course modules

  • Roles and Qualities for Customer Service Success
  • Customer Service in the Printing Industry
  • Print Manufacturing Concepts
  • Common Digital File Problems and Solutions
  • Communicating Color with the Client
  • Dealing with Dissatisfied Clients: Internal and External
  • Professional Communication

One attempt to pass the certification exam