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Sales & Customer Service

Sales Compensation Plans: Samples from the Industry, 2013 Edition (PDF)

CODE: 1866PDF

Non-Member Price: $50.00
Member Price: $25.00
In stock

A resource for graphic communications firms to learn from each other in the area of sales compensation.


Social Media Field Guide

CODE: 1790

Non-Member Price: $44.00
Member Price: $33.00
In stock

Social media engagement is a reliable way for printers to market their business, communicate with customers, and increase brand awareness. For those printers unsure of where to begin, what social media tools, are best for them, or how to successfully implement those tools, this book is for you.


Social Media Field Guide (eBook)

CODE: 1790EPUB

Non-Member Price: $25.00
Member Price: $15.00
In stock

A concise, not-too-technical primer on the topic social media specifically for the print and graphic communications industry professional.


Tax Strategies for the Business Owner Under the New Tax Law (Webinar Recording)

CODE: WEBREC180215

Non-Member Price: $39.00
Member Price: $0.00
In stock
Webinar Overview At the end of 2017, Congress and the Senate pass the Tax Cuts and Job Acts bill that made sweeping changes to tax policy in... More

The Printing Sales DNA Project (PDF)

CODE: 1965

Non-Member Price: $99.00
Member Price: $69.00
In stock

Survey results revealing what modern printers value most in salespeople.


The Trump Effect—OSHA’s 2018 Agenda Webinar Registration (Webinar Recording)

CODE: WEBREC180308

Non-Member Price: $39.00
Member Price: $0.00
In stock
This is a downloadable file. After purchasing, you will be able to download the file from the Downloads section of your "My... More

The USPS: Things You Didn’t Know You Need to Know (Webinar Recording)

CODE: WEBREC171207

Non-Member Price: $39.00
Member Price: $0.00
In stock
Webinar Overview Everyone knows that the Postal Service is big, moves a lot of mail, and has been struggling as hardcopy mail volume... More

Time Management (DVD)

CODE: 19631

Non-Member Price: $79.00
Member Price: $69.00
In stock

Get more out of your selling day by maximizing your sales efficiency.


Value of Print Flip-Book

CODE: 1854

Non-Member Price: $30.00
Member Price: $15.00
Out-of-stock

This resource was created to help spread the correct message about print's environmental impact, its effectiveness, and the true economic footprint of the printing industry.


Where to Look for Prospects (DVD)

CODE: 19634

Non-Member Price: $79.00
Member Price: $69.00
In stock

New prospects do not have red flags on them—knowing where to look is the first step in shortening the selling cycle.